All orders are shipped via USPS

RETURNS:

 

Sorry, we do not offer refunds! Currently due to the Covid-19 pandemic, there are no exchanges on any items until further notice. All sales are final. Please ensure that you've selected the correct size(s) and item(s) before completing your order. Our size chart can be found in the bottom footer menu of our website.

 

  • All orders placed under promotion or with the use of discount codes is FINAL SALE. THERE ARE NO EXCEPTIONS.
  • Accessories, white articles of clothing, bodysuits, Jumpsuits are all FINAL SALE. THERE ARE NO EXCEPTIONS
  • We do not honor refunds. You may exchange an eligible order for STORE CREDIT ONLY.

 

RETURN INSTRUCTIONS

· Must email customerservice.marsaesboutique@gmail.com for return approval.

· Please include your order number in the initial email.

· Merchandise must be returned within 7 days of receipt.

· Merchandise must be unworn.

· Accessories, bodysuits, intimates, white clothing or items cannot be returned. These items are FINAL SALE.

· All Sale/Clearance/Promotional Items are FINAL SALE


STORE CREDIT:

  · Store Credit can only be used online at our website, marsaesboutique.com 

· Store Credit is Non-Transferrable.

· Store Credit will be processed within 24-48 hours of receipt of the item.

· Maintain track of your return parcel. 

· Store credit is issued after your returned is scanned "PICKED UP"

· Maintaining track of status is the responsibility of the customer.

· Store Credit does not expire.

DAMAGES:

 

  • In the unfortunate circumstance that you receive a damaged item. You must send an inquiry within 3 days of receipt of the item so that we can resolve the issue immediately.
  • You have 7 days from the initial inquiry to provide all supporting evidence for a refund to be honored. 

 

FOR MORE INFORMATION REGARDING STORE CREDIT PLEASE CONTACT CUSTOMER CARE :